The translation services cover all types of environments, including: Personal Document translation, Project translation and Website translation. Documents are translated in either Extract form or in Full depending on your needs/requirements that the translated documents are intended for e.g. Department of Immigration & Border Protection (DIBP), Registry of Births Deaths and Marriages (BDM), Department of Foreign Affairs & Trade (DFAT), Department of Education and Centrelink. A full translation is where all information is translated word for word. An extract translation is where the most relevant information is extracted and translated into an authorised template.
Your translation(s) will bear the NAATI stamp and guaranteed acceptance by any governmental authorities such as DIAC, DFAT, law enforcement agencies, courts and tribunals.
Standard document (translated into English as an extract): Drivers Licence, Police Clearance or Good Conduct/Penal Certificate, Education Certificate, Education Transcripts of Results, Identity Document, Birth Certificate, Death Certificate, Marriage Certificate, Divorce Certificate, Medical Certificate, Employment Reference, Will or Testament, Immunisation Record.
Non-standard document: Any other document. Translation quotes for non-standard documents are based on the number of English words including numbers.
Pricing and Delivery
Standard delivery: $75 per page with standard turnaround time 1-3 working days. Extra $15 apply for express post.
Express delivery: Available on the same day if received and confirmed before 4pm on working days. Price available in quotation.
Standard delivery: Turnaround time 3-7 working days, price available in quotation.
Express delivery: Turnaround time and price available in quotation.
Get A Free, No-obligation Quote
Simply send us your document along with the following information
Your name | Your postal address | Document type (standard or non-standard) | Turnaround time (standard or express) | Mail option (ordinary or express post)
MoTai Mandarin will accept certified copies. MoTai Mandarin also accept copies which are not ‘certified copies’ of documents, however the translation will be marked “Original not sighted’ meaning that MoTai Mandarin have sighted a copy of, but not the original document.
Express Service is available for documents received by MoTai Mandarin before 4pm Monday to Friday. Documents lodged outside these hours will be available on the second business day from date of submission. Please note, Express Service is dependent on the volume and the complexity of translation work requested.
Stated turnaround time does not include postage delivery time.
Customers are required to pay a security deposit equivalent to the estimated fee for the translation, at the time of making the booking. This security deposit will be applied to the actual fee for the translation service. MoTai Mandarin strive to advising the customer of any additional amount payable prior to releasing the translation.
Cancellation fees apply to all services dependent upon the notice given by the customer:
• For express translation, no refund is given
• For standard translation, the following cancellation fees will apply and will be retained from the security deposit: within the first 24 hours, no cancellation fee; after 1 business day, 50% of the deposit fee; after 2 business days, 100% of the deposit fee
Corrections for errors and omissions relating to the translation will be made free of charge within one month of collection or delivery.